We take great pride in our work and we want you to be totally happy with your order.
If you want to return your order, please notify us in writing first by email. You must notify us of your intent to return your order within 14 days of receiving it. You then have a further 30 days to ship your order back to us.
The costs of the return are the responsibility of you, the customer. You will need to ship the return with a tracking code, as a registered letter or registered parcel, so that we can trace it in case of loss.
The return should be sent to:
Northan Viking Silver
The Old School
PLEASE NOTE: this right of return does not apply to ‘Special Orders‘, ie. custom made orders, this includes belts.
Returned goods must be undamaged and in original condition, otherwise, the customer will have to pay compensation for any damage before a refund is paid. Once the item is returned to us we will refund you the cost of your purchase. We will do this no later than 30 days of our receipt of the returned goods.